FAQs

What is included in a “meal”?

A meal consists of the main dish and one or two sides (depending on what you chose) that you can heat and enjoy. Meals come refrigerated, ready to plate and heat . Leftovers can be refrigerated or frozen.

How do I get my order?

You can walk in during business hours to purchase food directly, you can order online and select your pickup day (pre-ordering for pickup 3 days later gets you a nice 20% discount code placed in your bag!), or you can order on Waitr. Meals can be picked up at our Youngsville location, located at 107 Centre Sarcelle Blvd., Suite 709 (across Chemin Metairie from Rouses). 

What are my ordering options? Do I have to order, or can I just walk in?

Great question!! You can order online and pick up at our store, walk in and shop, or order on Waitr. Walk-ins and Waitr orders are subject to availability.

How does the menu work? Does it change?

Year-round, we offer the same 15 meals. We will begin offering Chef’s Specials each week that may or may not go into our normal menu rotations. We welcome feedback on all menu items so that we can provide you with only palate-pleasing meals! We will also add seasonal and holiday items to the menu throughout the year. Keep checking the website and our social media pages for menu changes! Have a suggestion? Send it in!

Do you want feedback?

Yes, Yes, and Yes!! Feedback is always welcome! If you have a suggestion for a menu item or some other feedback, please e-mail it to orders@toottootskitchen.com.

I’m way too busy to cook. Ever. How can I save money ordering from you?

Easy! Our convenient online  ordering option gives you the opportunity to place an order 3 or more days before you need it. Each time you order 3 or more days in advance, you will receive a one-time code to enjoy 20% off your next order!

Can I substitute side items?

We want you to be fully satisfied, but we currently do not offer side substitutions. You can, however, order side dishes a la carte so that you get exactly what you (or the little ones) want!